Privacy Policy

Altered Horizon Ventures Inc built the ReelWord game as a daily word puzzle. This SERVICE is provided by Altered Horizon Ventures Inc and is intended for use as is. ReelWord is free to play and contains no advertising. An optional one-time Premium upgrade unlocks additional features.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at ReelWord unless otherwise defined in this Privacy Policy.

Information Stored on Your Device

ReelWord does not require an account. All of your gameplay data is stored locally on your device using your browser's local storage (web) or the equivalent on Android and iOS. This data never leaves your device and is not transmitted to our servers. The data we store on your device includes:

If you uninstall the app or clear your browser data, this information is permanently lost. We have no copy of it.

Information Collection and Use

ReelWord does not currently collect any personally identifiable information directly. You can play the daily puzzle without providing any information to us.

The game uses third-party services that may collect information. The third-party services that ReelWord may use, and the situations in which they collect data, are listed below. Links to the privacy policies of each provider are included.

The information that any third-party service collects on our behalf is governed by that provider's own privacy policy linked above.

Permissions Requested

The Android and iOS versions of ReelWord request the following device permissions:

ReelWord does not request access to your contacts, photos, microphone, camera, location, or any other sensitive device data.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the game we may collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the game when utilizing our Service, the time and date of your use of the Service, and other statistics. ReelWord does not currently use a crash-reporting provider, but if we add one in the future we will update this policy.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these "cookies" explicitly. ReelWord uses your browser's local storage (which is similar to but not the same as cookies) to remember your game progress and preferences. The web payment flow may use third-party cookies set by Stripe to process your transaction. You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse them, you may not be able to complete a Premium purchase on the web.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your information only as needed to perform the tasks assigned to them on our behalf. They are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. All network requests made by ReelWord are transmitted over encrypted HTTPS connections. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

In-App Purchases

ReelWord offers an optional one-time Premium upgrade. On Android, payments are processed by Google Play; on iOS, by the App Store; on the web, by Stripe. We do not see or store your payment card details. We receive only a receipt or transaction token, used to verify that you have unlocked Premium. Refund and cancellation policies are governed by the platform you purchased on (Google Play, the App Store, or Stripe).

Advertising

ReelWord does not show advertisements of any kind, on any platform. There are no banner ads, interstitial ads, or rewarded-video ads in the free tier or the Premium tier.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Data Deletion

Because ReelWord does not require an account and does not transmit your gameplay data to our servers, you can delete all of your ReelWord data at any time by uninstalling the app (mobile) or clearing your browser's site data for the ReelWord domain (web). Doing so permanently deletes your stats, progress, preferences, and locally cached Premium status. Premium purchases on Android and iOS can be restored from within the app's Settings screen via your existing app-store account.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@alteredhorizonventures.com.